Difficult Conversations
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Difficult Conversations
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Author : Douglas Stone
language : en
Publisher: Penguin
Release Date : 2023-08-22
Difficult Conversations written by Douglas Stone and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-08-22 with Psychology categories.
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Difficult Conversations
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Author : Bruce Patton
language : en
Publisher: Viking
Release Date : 2011
Difficult Conversations written by Bruce Patton and has been published by Viking this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Communication categories.
Updated 10th Anniversary Edition Don't panic. Difficult conversations are inevitable, but the leaders of the Harvard Negotiation Project are here to teach you how to negotiate a pay rise, resolve a dispute or even let someone go. Arming you with the right techniques and tools in this step-by-step guide, you will learn how to manage your feelings, empathise, avoid the blame game and really listen. Difficult Conversationsgives you the know-how to tackle even the most challenging exchanges. With a foreword by Roger Fisher, author of Getting to Yes
Difficult Conversations
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Author : Douglas Stone
language : en
Publisher:
Release Date : 1999
Difficult Conversations written by Douglas Stone and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Interpersonal communication categories.
Difficult Conversations
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Author : Douglas Stone
language : en
Publisher: Penguin Group USA
Release Date : 2000
Difficult Conversations written by Douglas Stone and has been published by Penguin Group USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.
Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.
Effective Difficult Conversations
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Author : Catherine Soehner
language : en
Publisher: American Library Association
Release Date : 2016-11-11
Effective Difficult Conversations written by Catherine Soehner and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-11-11 with Language Arts & Disciplines categories.
In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a library will also encounter conflict, especially during times of change. Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered to proactively identify situations that require an intervention in order to avoid unnecessary complications or confrontations down the line;prepare for and initiate a difficult conversation, balancing a clear message with compassion to successfully manage change or handle personnel issues;diffuse volatile emotions by maintaining a calm, measured approach; andfollow up a difficult conversation in writing, keeping the lines of communication open to ensure a way forward.Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.
Difficult Conversations By Douglas Stone Bruce Patton And Sheila Heen Summary
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Author : QuickRead
language : en
Publisher: QuickRead.com
Release Date :
Difficult Conversations By Douglas Stone Bruce Patton And Sheila Heen Summary written by QuickRead and has been published by QuickRead.com this book supported file pdf, txt, epub, kindle and other format this book has been release on with Study Aids categories.
Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. Learn how to approach difficult conversations and discuss what matters most. Difficult conversations are a part of everyday life. Each day we either attempt or avoid such conversations, whether it’s confronting an underperforming employee or simply disagreeing with a spouse. Unfortunately, these tough conversations are inevitable so perhaps it’s time to learn how to have one productively. Thankfully, authors Douglas Stone, Bruce Patton, and Sheila Heen have put together tips and tricks to help you become better at communicating. As you read, you’ll learn about the common mistakes people make when having difficult conversations as well as how to arm yourself with the tools you need to prevent them. In the end, you’ll learn how to communicate effectively and have difficult conversations without hurting anyone in the process. Keep reading to learn how every discussion has Three Conversations and how you can approach and improve each one for more meaningful, purposeful conversations.
How To Have That Difficult Conversation
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Author : Henry Cloud
language : en
Publisher: Zondervan
Release Date : 2015-08-04
How To Have That Difficult Conversation written by Henry Cloud and has been published by Zondervan this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-08-04 with Self-Help categories.
Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for, and cultivate more love, understanding, and respect between you and others. Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to: Show how healthy confrontation can improve relationships Present the essentials of a good boundary-setting conversation Provide tips on preparing for the conversation Show how to tell people what you want, stop bad behavior, and deal with counterattack Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more! This book is a practical handbook on positive confrontation that will help you finally have that difficult conversation you've been avoiding. Includes a discussion guide.